Frequently asked questions

A property manager handles the daily work of your rental: pricing and marketing the home, showing it, screening applicants, writing the lease, collecting rent, coordinating maintenance, running inspections, sending you monthly statements, handling renewals, and managing any problem situations, so the property performs without you being on call.

Most managers charge a monthly management fee plus a leasing fee when a new tenant is placed; some add fees for renewals or inspections. Exact pricing depends on the property and portfolio, request a free rental analysis and you'll receive a personalized management quote with every fee in writing. See our Pricing & Fees page for a plain-English breakdown of how pricing works.

We compare your property against actual leased comparables in your neighborhood, not just asking prices, and factor in condition, features, school zones, and current demand. You receive a recommended rent range with the reasoning, not just a number.

Every adult applicant is screened against written rental criteria: credit, income verification, rental history, employment, and background. Pets are screened separately through our PetScreening process. The same published criteria apply to every applicant, in line with fair-housing law.

Tenants report requests through their online portal, and repairs are coordinated with qualified vendors. You stay informed, and spending limits are agreed with you in advance, routine items get fixed fast, and larger items come to you with a recommendation.

Owners receive disbursements and monthly statements through the online Owner Portal, with income, expenses, and documents in one place, no chasing paperwork.

Yes. We regularly take over occupied properties: the lease, deposit, and records transfer to us, tenants get new payment and maintenance instructions, and the handover is designed so rent never misses a beat.

Yes, switching is usually easier than owners expect. We handle the coordination with your current manager after you give notice, and we'll tell you honestly if your current agreement makes it worth waiting.

Yes. Perpetual Realty Group is our affiliated brokerage. Justin Brown is a Broker with years of investor-side experience. Managed owners get one team across buying, leasing, managing, and eventually selling.

Keller, North Richland Hills, Fort Worth, and the surrounding Northeast Tarrant County communities, including Watauga, Hurst, Bedford, Euless, Haltom City, Southlake, and Colleyville.